Wonderful Copenhagen is the official tourism organization for The Capital Region of Denmark, working to promote and develop both business and leisure tourism in Denmark. They manage their business relations through Dynamics 365. Concerning GDPR, Wonderful Copenhagen is, like many other companies, obligated to rethink stronger data governance.

The purpose of this project was not only to comply with GDPR regulations but also to accommodate the needs of the different business units. One of Michael Schuldt’s Head of IT priorities was to remove business unit silos and empower the teams with a unified view of the customer. Among the challenges was data quality improvement and where duplicates were one of the greatest sinners. Michael needed a tool to optimize data quality and clean up all duplicates across all Dynamics 365 entities. After a short testing period, this is what head of IT Michael Schuldt says about the Data Quality App for Dynamics 365.

"Our team had tried various custom solutions to address our data challenges, but none proved to be effective in meeting our specific requirements. We needed a tool that could visually display data requirements for each entity, prevent users from saving or editing records before meeting business requirements, and efficiently scan and merge duplicated data. Fortunately, we came across Data Quality App and decided to give it a try. The results were outstanding! This app allowed us to define and execute our data quality rules and duplicate detection rules with ease and apply them to any Dynamics 365 entity. Additionally, the auto-merge feature saved us a significant amount of time that would have otherwise been spent on manual merging. The best part about the app is that we now have complete control over our data, and can govern it effectively by preventing users and integrations from creating duplicate records. We are excited to explore the many capabilities of this app further. Overall, I highly recommend Techdio's Data Quality App to anyone looking to optimize data quality, clean duplicate data elegantly, and maintain accurate data quality in Dynamics 365. Thank you, Techdio, for providing an excellent solution!"

Michael Schuldt,
The head of IT, Wonderful Copenhagen

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TIAA Bank is an American diversified financial services organization under the auspices of New York-based TIAA. Based in Jacksonville, Florida. TIAA Bank provides banking, mortgages, and investing services throughout the United States Offering more, so you can accomplish more.


"Our organization has been struggling with data quality challenges within Dynamics 365 for a long time. Despite our efforts to fix the issues using custom code, we were unable to meet the strict rules and data governance demands of our business.
Additionally, we faced persistent problems with duplicated records, and the default limitations of only five rules per entity were insufficient for our needs. This meant that publishing rules for our over 2 million contact records was taking 24-36 hours.

Fortunately, we discovered the Data Quality App while searching for alternative solutions. After requesting a trial and applying it to our Sandbox environment, we were pleased with the outcome for several reasons outlined on their website.
We have been using this product for several years now and have not faced any issues.
We highly recommend it to other companies looking to improve data quality, detect and remove duplicates, and merge critical business data. A great advantage of this add-on is that it keeps continuously improving with new features."

Thanks!

Satya Puvvada
Enterprise Products

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3 or Three is a global brand name under which several UMTS-based mobile phone networks and broadband internet providers operate in Hong Kong, Macau, Austria, Denmark, Indonesia, Ireland, Sweden, and the United Kingdom. The brand was founded in 2002 in Hong Kong. Registered Three customers worldwide numbered over 130 million.

With new management came new strict data requirements that needed to be configured on all sales entities. It needed to be visually presented for users and at the same time measured via dashboards and Power BI. Before implementing data quality rules customer had to clean up a large number of duplicated records across the whole system and at the same time prevent future duplicates from reoccurring.

Today, Dynamics 365 lacks built-in options to implement specific business data requirements in a visually appealing way that can also be reported back to management. However, with the Data Quality App, 3 was able to create custom rules for multiple entities and apply them to dashboards and Power BI and their marketing flow. This allowed users to receive warnings and prompted them to meet business criteria before saving or editing their records. This feature proved to be critical in the pursuit of better data quality.

"Our ultimate goal was to ensure that our data met business requirements, and having data without duplicates was an added bonus. The Data Quality App helped us achieve both these objectives. We were able to create advanced data quality rules that we couldn't before, and as a result, we saw significant improvements in our sales and marketing efforts. The app was instrumental in our journey to achieve better data quality. We highly recommend it to anyone looking to optimize their data quality and improve their business outcomes. Thank you for providing such an excellent solution!"

Phillip Jørgensen
Business Data Manager – HI3G

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BlueCielo is an independent global organization with unparalleled expertise and solutions contribute daily to the revenue of the largest global enterprises. Over 160 employees and a network of 50+ partners BlueCielo manufactures software to manage asset-related engineering information.

"As a long-time client on CRM Online, we encountered a recurring issue of duplicate records on our accounts and contacts. Despite relying on the standard CRM functionality, we were unable to solve the problem. Fortunately, we came across the add-on, which has proven to be a game-changer. With its advanced bulk merge feature based on custom dedupe rules, we were able to efficiently clean up our data and prevent future occurrences of duplicates. This add-on has become an indispensable tool in our daily operations, and we highly recommend it to anyone in need of effective data management solutions.

With the app's bulk merge function and its other intelligent features, such as data trimming. Thanks to this powerful add-on, we were able to effortlessly manage a vast number of duplicate records in a quick and automated manner. Without this tool, we would have spent months on manual work, which would have been inefficient and time-consuming. Its user-friendly interface and efficient functionalities have made it a valuable addition to our CRM data maintenance processes.
We strongly recommend this add-on to anyone struggling with similar challenges and in need of efficient data management solutions.""

René Knaake
Global IT Manager

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Oxfam Ibis is an organization of people with a passion for global justice. People across the world with the will to make change happen to be people who truly believe that the world can be different and more just. Together, we save, protect, and rebuild lives when disaster strikes. Together we can fight inequality.

The organizations main assets are its members thus it is important they are in control of member data. As Anna Held, CRM Managers explains:

"At our organization, we understand the value of reliable and accurate data in our CRM. Our members are at the core of our business, and we strive to ensure that our teams can rely on our data to make informed decisions. However, we faced several challenges with the standard features in CRM.
We discovered Data Quality App from Techdio a few years ago, and it has been the best add-on we have tried so far.

With a low annual subscription fee, the Data Quality App has empowered us to define our own quality rules when it comes to the data and also for detecting duplicates, which run seamlessly in the background. This has helped us optimize our data quality and prevent the creation of new duplicates, which has resulted in improved data quality and governance in Dynamics CRM. We really appreciate that the app works on all entities, whether custom or default.
For us, the Data Quality App is the backbone of better data quality and duplicate prevention. It has enabled us to manage our data more effectively and has had a positive impact on our business. We highly recommend the Data Quality App to any organization looking to improve their CRM data quality and governance."

Anna Hald
CRM Manager Oxfam Ibis Read more >

MHI Vestas Offshore Wind is an organization that stands on the shoulders of giants. We strive to provide innovative, best-in-class solutions to meet the challenges of our industry. Co-developing offshore wind as an economically viable and sustainable energy resource to benefit future generations. The world's most powerful serially produced wind turbine.

“Our main issue was with duplicate values in business-critical tables. The standard merge would take us two months to go trough manually and was unable to detect all duplicates in CRM. We tried with a few different solutions but ended up with Data Quality App as this add-on has proved to be the best possible solution for MHI Vestas Offshore Wind.

Using Data Quality App we managed to imporove data quality and use the app as clean-up search and merge engine, we were able to accomplish this within hours and with a significantly higher accuracy than a manual routine.

Data Quality App is very easy to use, and once you make the rules and leave them active, they will prevent creation of new duplicates in your system across default and custom entities.

Whenever we had some questions or needed help support was always there to help us resolve issues.

I highly recommend this tool to other companies as it has proven to be most valuable solution for us to maintain data quality in CRM."

Thor Tankred
Business Engagement and Applications Read more >